Friday, February 13, 2009

ITIL Question of the Day

Which of the following statements BEST describes the aims of Release and Deployment Management?

A) To build, test and deliver the capability to provide the services specified by Service Design and that will accomplish the stakeholders requirements and deliver the intended objectives

B) To ensure that each Release package specified by Service Design consists of a set of related assets and service components that are compatible with each other

C) To ensure that all Release and Deployment packages can be tracked, installed, tested, verified, and/or uninstalled or backed out if appropriate

D) To record and manage deviations, risks, and issues related to the new or changed service

No comments: